Enjoy the entertainment, but keep it within limits. Juya App provides responsible gaming tools and guidance with your wellbeing and family in mind.
These responsible gaming tools are always within reach on the juya app
Set daily, weekly, or monthly deposit limits to stay within your budget. Once set, any increase will require a 7-day waiting period — this is there for your own benefit.
Set your session length in advance. Once the time is up, juya app will automatically notify you and end your session.
If you need a break from playing, you can pause your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible.
If you feel your gaming is getting out of control, you can self-exclude your account for an extended period — anywhere from 6 months to permanently. This decision is entirely yours.
Set a cap on how much you can lose before betting is stopped. This tool helps protect you from the urge to keep betting just to win back what you've lost.
If you ever feel like you need help, Juya App's live chat support is available 24/7. We don't judge — we just help.
On juya app Responsible Gaming It means enjoying betting or gaming in a way where you stay in control, make decisions consciously, and the activity does not negatively affect your daily life, relationships, or finances. Online gaming is a form of entertainment — just like watching a movie or playing cricket. Problems only arise when it turns into an addiction.
Online gaming and betting are growing rapidly in Bangladesh, with millions of people finding entertainment on platforms like juya app. Along with that growth comes the question of responsibility. We believe a trustworthy platform should do more than offer games — it should create an environment where you can play safely.
Remember: betting does not guarantee winnings. It's a form of entertainment. Only bet what you can afford to lose without regret.
We don't always notice when entertainment starts becoming addiction. Juya App wants you to stay aware of your own situation. Watch out for the following signs:
If any two of the above apply to you, contact juya app support today or use our self-exclusion tool.
On juya app Responsible Gaming To help with this, we've provided several practical tools. You can activate any of them from your account settings at any time:
Set a maximum deposit limit — daily, weekly, or monthly.
Betting is automatically stopped once losses reach a set amount.
Decide in advance how long you'll play each day.
Take a break from 1 day up to 6 weeks.
Close your account for anywhere from 6 months to permanently.
Get reminders at set intervals to keep track of how long you've been playing.
On juya app Responsible Gaming Follow these seven simple habits to make sure:
Set aside a portion of your monthly entertainment budget for betting — and once that limit is reached, stop for the day.
"Just one more round and I'll win" — that's the most dangerous mindset. If you're losing, stop. Come back the next day with a clear head.
Betting with borrowed money only doubles the problem. Only play with money you can afford to lose.
Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk. You make better decisions with a clear head.
Decisions made in the heat of the moment are often the wrong ones. Play when you're in a good headspace and thinking clearly.
Letting someone close to you know means they can keep an eye out and step in if needed.
Limit-setting, cooling off, self-exclusion — these tools exist for you. No shame in using them.
Juya app strictly prohibits users under 18. Age is verified at registration and reconfirmed through the KYC process. Any account identified as belonging to a minor is suspended immediately.
If you're a parent concerned about your child using Juya App or similar platforms on their device, make sure parental controls are enabled. If you notice anything suspicious, let our support team know.
If you become aware of a minor using Juya App, please immediately support@juyaapp.comEmail us at. We'll take action within 24 hours.
Self-exclusion isn't a sign of weakness — it's a brave step toward taking care of yourself. If you feel that gaming is having a negative impact on your life, use Juya App's self-exclusion feature. To do so:
While self-exclusion is active, there is no way to log in or place bets. Once the period ends, a 7-day waiting period applies before your account can be reactivated — this is intentional, to prevent impulsive decisions to return.
Has any of the following happened to you in the last 30 days?
Our support team is available 24/7. Don't hesitate to reach out whenever you need help.
support@juyaapp.comAnswers to the most frequently asked questions about responsible gaming