Your personal information is completely safe with us. We're fully transparent about how we collect, use, and protect your data — everything is clearly laid out here.
Juya App Places the Highest Priority on User Privacy
All your data is protected with 256-bit SSL encryption — security is guaranteed at every step, from login to payment.
Your personal data is never sold to any third party. Juya App does not share your data with advertising companies under any circumstances.
You can view, update, or delete your information at any time. Your data belongs to you.
All data is stored on internationally certified secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.
Everything we collect and why — it's all clearly laid out on this page. No hidden terms, no fine print.
No marketing emails or SMS messages are sent without your consent. You have full control over your notification settings.
This Privacy Policy applies to Juya App and all its services. By using the platform, you are considered to have agreed to this policy.
Juya App A trusted online betting and gaming platform. We believe privacy is a fundamental right for every user. This Privacy Policy explains how Juya App collects, uses, and protects your personal information.
Our goal is to manage your data with complete transparency. No hidden processes, no undisclosed sharing. Whenever you use Juya App, you can trust that your data is in the right hands.
This policy has been designed with Bangladeshi users in mind. We follow international data protection standards while also complying with applicable local laws. If you have any questions, our support team is always ready to help.
Juya App only collects the information that is genuinely necessary to operate its services. Collecting unnecessary data goes against our policy.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity Confirmation | Yes |
| Mobile Number | OTP Verification & Contact | Yes |
| NID / Passport | KYC & Anti-Money Laundering | For Withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Betting History | Service improvement & dispute resolution | Automatic |
Juya App uses your information only for specific and lawful purposes. Each purpose is explained in detail below:
Your data is used to create and manage your account, accept and settle bets, process payments, and award bonuses. Without this information, we simply cannot deliver a quality service.
Your device and login information are monitored to detect multiple accounts, flag suspicious transactions, and protect against account hacking. This is done entirely for your benefit.
Retaining certain data is a legal requirement under Anti-Money Laundering (AML) regulations and related international compliance standards. In these cases, we have no discretion to delete it.
Your usage patterns are analyzed based on your preferred games and betting types to show you relevant offers and bonuses. This analysis is strictly limited to within Juya App.
Juya App never sells or transfers your data to third parties for advertising purposes. This is a core commitment we stand by.
Juya App shares your information only to a very limited extent and strictly on a need-to-know basis. Your personal data is never shared with anyone beyond the parties listed below:
All third-party service providers are contractually bound to meet Juya App's privacy standards. They are not permitted to use your data for their own purposes.
The Juya App website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your session.
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the website's functionality.
Juya App does not retain your data longer than necessary. Data is held in accordance with the following guidelines:
Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.
As a Juya App account holder, you have the following rights over your personal data:
You can access the information we hold about you at any time.
You may request a correction if any of your information is inaccurate or out of date.
You can request that your data be deleted, unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can request an export of your data in a standard, portable format.
You can object to how your data is being used in certain circumstances.
To exercise any of these rights, please email our support team: support@juyaapp.com
Juya App is strictly prohibited for anyone under the age of 18. Age is verified at registration and reconfirmed during the KYC process. If an underage account is detected, it will be suspended immediately and all associated transactions will be voided.
We urge parents to monitor their children's internet usage. If you become aware of any minor using Juya App, please notify us immediately.
To protect your data, Juya App has implemented the highest industry-standard technical and organizational security measures:
No system is 100% secure. That's why we encourage you to keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.
If you have any questions or concerns about this Privacy Policy, please reach out to us directly. We aim to respond within 48 hours.
If this Privacy Policy is updated in the future, you will be notified in advance via your registered email. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
This Privacy Policy was last updated in January 2026. Next review date: July 2026.